Home Services - Professional Home Services - Home Repairs - Home Inspections
Expert Customer Service isn't just about
retaining clients. It's about creating an experience that leads your
clients to want to invest more in you. From buying more products, to
serving as an advocate, to providing referrals…a strong customer service
program is key to a successful business.
Susan Hoekstra helps companies create that customer service
Author of the acclaimed book "The Service Journey",
Susan has masterfully helped many companies grow through customer
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Service Masters Team
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